The Electricity Company of Ghana (ECG) has introduced a revamped billing platform as part of ongoing efforts to enhance operational performance and curb revenue losses, according to the Minister for Energy and Green Transition, John Jinapor.
Speaking during the Government’s Accountability Series held at Jubilee House on Wednesday, July 16, Mr. Jinapor stated that the overhaul of ECG’s billing procedures was prompted by major shortcomings discovered in the previous system.
“When we assumed office, we realised that the billing system was not fit for purpose. There were a lot of irregularities, and I am happy to note that ECG has successfully transitioned to a new billing system called Zeals,” the Minister said.
He noted that the newly deployed platform is aimed at streamlining ECG’s billing operations, improving transparency, and strengthening oversight of the company’s revenue management.
“ECG has also taken advantage of the transition to improve its entire commercial process, ensuring better accountability and efficiency in revenue generation,” Mr Jinapor added.
In a related update, the Minister disclosed that ECG has been instructed to implement a cash water flow system and consolidate its financial transactions through a single treasury account at Ghana Commercial Bank, as part of wider fiscal reforms.
“I am happy to announce that all these directives have been complied with,” he said.
Mr. Jinapor stressed that these measures are aligned with the government’s broader strategy to transform ECG into a more transparent, accountable, and financially sustainable utility provider capable of delivering consistent electricity to citizens.
He further revealed that ECG has seen a notable rise in revenue collection in recent months.
“ECG’s monthly revenue is witnessing some significant increase, this increase represents about a 47.3% increase as compared to the same period last year. And so as you can see, we are seeing some real significant increase in revenues.”
However, the Minister warned that despite the encouraging revenue growth, it is still not enough to fully resolve the deeper issues facing Ghana’s power sector.
He emphasized the importance of adopting innovative and diversified financing strategies to support long-term infrastructure upgrades, service reliability, and sector sustainability.
“Because of the huge challenges and the debt that we encountered, we need to pursue additional policy measures to ensure that we put the power sector on track.”
Leave a Reply