The Ghana Education Service (GES) says it has been unable to verify 119 persons who lodged complaints as 2024 teacher recruits, after finding no records of them in its database.
In a statement issued in Accra today on salary arrears and Staff IDs for 2024 teacher recruits, the Service also said all 347 salary arrears cases brought before it had been processed and forwarded to the Controller and Accountant-General’s Department (CAGD) for validation and payment.
The statement, signed by the Head of Public Relations of the GES, Mr Daniel Fenyi, said management set up a Help Desk at its Headquarters on September 8, 2026, to receive complaints directly from affected 2024 teachers and speed up redress.
At the end of the one-month window on October 8, a total of 471 issues had been received and examined. Of these, 347 were about salary arrears, while 124 were about missing Staff IDs.
On the Staff ID cases, the GES said five had been successfully processed and the affected persons would receive their Staff IDs in the coming weeks.
The remaining 119 could not be verified. According to the GES, the individuals have no records in its database, and their appointment letters could not be authenticated in line with due process.
The statement said Regional Directors with such persons in the classrooms of their regions had already been queried to explain why they were there.
“Management assures all teachers who have been successfully processed that they will be paid appropriately, with their arrears as well,” the statement said.